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Ordering Help

Thank you for visiting us at Pedalcarshop.co.uk - our website has been designed to be as user friendly as possible, but we appreciate you may have some questions regarding the payment procedure.

We currently use  PayPal as our payment service provider. If you wish to purchase from us we will ask for your address information so that we know where to send the goods, this will automatiucally create an account for you to make it quicker to order from us again in the future.

The checkout process is made up of 4 elements.

  1. Add items to the shopping basket
  2. Click on the checkout button which will then ask you to create a new account if you are a new customer, or login if you have ordered from us before.
  3. To create a new account simply enter your contact address details and email address, account confirmation and any orders you place will be sent to this email address, so please be sure to get this right. If you do not receive an email from us it may be worth checking your SPAM settings as we may have accidently been thrown in there!
  4. At the final stage you are able to choose a delivery address - you are able to create and store multiple delivery addresses, particularly useful if you wish to have larger goods delivered to your work address rather than home.

Finally you will be asked for payment information. It is important to note that we DO NOT store or see your credit card information at all. All the credit card information you enter is sent dirctly to either SagePay or Paypal (depending on who you chose to pay with during checkout) - they will process your card details and send both us and you confirmation.